Terms of Service
These Terms of Service ("Terms") govern your access to and use of the website and services provided by Catalyst Partner ("Catalyst Partner," "we," "us," or "our"), owned and operated by Tri Nguyen. By accessing our website or engaging our services, you agree to these Terms.
1. Services
Catalyst Partner provides consulting, advisory, and done-with-you services to help clients package, launch, and grow information, coaching, and service-based offers. The specific scope, deliverables, fees, and timeline for any engagement are defined in a separate written agreement or statement of work between you and Catalyst Partner. These Terms govern general use of our website and services; the signed agreement controls where it conflicts with these Terms.
2. Client Responsibilities
You agree to provide accurate information, timely feedback, and the access and materials reasonably needed for us to perform the services. You are responsible for your own business decisions, claims, products, and compliance with the laws and regulations that apply to your offer.
3. No Guarantee of Results
Our services are advisory and execution support. We bring experience, systems, and effort, but we do not and cannot guarantee any specific financial result, revenue, sales, or outcome. Results depend on many factors outside our control, including your market, product, pricing, and execution.
4. Fees and Payment
Fees are as stated in your engagement agreement. Unless otherwise agreed in writing, invoices are due on receipt. Payments made by card are processed by a third-party payment processor; by paying, you also agree to that processor's terms.
5. Intellectual Property
Materials, frameworks, and methods we use remain our property. Deliverables created specifically for you become yours upon full payment, except for our pre-existing and general-purpose tools, templates, and know-how, which we retain the right to reuse.
6. Confidentiality
Each party agrees to protect the other's non-public business information shared during an engagement and to use it only to perform or receive the services.
7. Limitation of Liability
To the maximum extent permitted by law, Catalyst Partner's total liability arising out of or relating to the services is limited to the fees you paid for the specific engagement giving rise to the claim. We are not liable for indirect, incidental, or consequential damages.
8. Termination
Either party may terminate an engagement as set out in the engagement agreement. Fees for work performed up to termination remain payable.
9. Changes to These Terms
We may update these Terms from time to time. The "last updated" date reflects the current version. Continued use of our website or services after changes means you accept the updated Terms.
10. Contact
Questions about these Terms: founder@catalystpartnerllc.com.